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Welcome to Mindvalley
Support Center
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Contact us
We’re here to support your journey and we want to make it effortless.
For the quickest help, start a live chat with us.
Live Chat: around 5 minutes
Get real-time help and guidance from our team. Click on the chat button on the bottom right corner of this page.
WhatsApp: 1-2 hours
Prefer using your phone? Reach us on WhatsApp and we’ll get back to you within 1-2 hours.
Email: within 48 hours
For non-urgent matters, email works best. You’ll hear from us within 2 business days.
Popular articles
- How to access and start your Quest
Learn how to start your programs and the different learning modes available.
- Mindvalley Membership
Learn more about Mindvalley Membership and what to expect from this transformational subscription.
- VAT, GST & VAT exemption
Information on EU value added tax, Australian GST and how to get VAT exemption.
- How to reset or recover your password
If you have forgotten or lost the password for your Mindvalley account, there is an easy way to recover it: Through the main login page or the settings page in your Mindvalley account.
- How to cancel your subscription
You can cancel subscriptions yourself on the Billing Section of your account when accessing it through the web.
- How to change my email address
You can update your email address or merge multiple accounts into one primary account by following the steps outlined here.
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